Meet The Team

“I’m immensely proud of my team here at Spruce House, they are all extremely well qualified, with a wealth of experience and knowledge, which ensures our clients receive the very best possible service. Plus they all share the Spruce House ethos of putting the clients first and delivering on their expectations.”

Claire Williams Owner Spruce House Hair & Beauty

Beauty Team

Claire Williams

c-williamsClaire is Spruce House’s owner and a Beauty Therapist with over 14  years experience.  Claire specialises in all Beauty Treatments at the salon and is one of only a handful of therapist in the UK authorised to perform the pHformula treatment for clients.

Claire will tailor a complete Beauty regime specifically designed to fit in with each individual clients busy live schedule.

Claire is here to make sure that everything about your visit is perfect and is constantly striving to deliver the best services and products available.

To book a consultation with Claire, please email

Hair Team

Kate Mackley

k-mackleyKate has been hairdressing for over 8 years and is a graduate of the John Oliver Academy Norwich. On completion of her training she  gained NVQ level 1 and 2 qualifications along with winning the ‘John Oliver Trainee of the Year Award’.

In addition Kate has also completed Vidal Sassoon (cutting) and Wella (colour) courses to ensure she is providing her clients with the latest cutting and colouring techniques.

Kate strives to make your experience as relaxing as possible creating a calm atmosphere so you enjoy your visit.

To book a consultation with Kate, please email

Deborah Miles

d-milesDebbie has been a hairdressing professional for over 17 years. She specialises in colouring, highlights, lowlights and creative design using Matrix salon professional hair care, colour and texturing products.

Debbie places high value on listening to her clients, understanding their needs and respecting their hair. Her extensive, loyal and diverse range of clients, are evidence of this, and are all treated with the care and professionalism they deserve.

“Debbie is a real gem, her creativity, professionalism, attention to detail, customer care and understanding is the reason I have used her services for many years and will continue to do so. She’s also great fun too!” Kelly Shannon – client

Debbie continues her own CPD by attending seminars and workshops by leading hairdressing professionals.

To book a consultation with Debbie, please email

Cosmetic Team

Pam Cushing RN MSc PGD(Aesth Med) INP

PamPam is a registered nurse and independent prescriber, a member of BACN and Vice President of the Society of Mesotherapy (UK) with over 10 years experience in Aesthetics. She is also an international educator for a leading training academy training doctors, nurses and dentists in a wide variety of Aesthetic procedures. Her natural style and flair for public speaking means she is frequently invited to present at national and international conferences.

Her natural talent, skill, and attention to detail in Aesthetics has earned her an unenviable reputation among her patients and peers alike. Her areas of expertise are wrinkle reduction treatments, dermal fillers, collagen bio-stimulating injections, platelet rich plasma, Mesotherapy for skin rejuvenation, IV nutritional therapy, PDO thread lifting and is one of the few highly respected nurses recognized and trained in the use of Silhouette Soft threads.

With an artistic flair and an eye for detail Pam firmly believes that her skills are to enhance your natural beauty and not change the way you look. She is a “less is more” practitioner who strives to maintain the highest standard with safety being central to her care.

To book a consultation with Pam, please email


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